Dental Revenue Recovery helps dental practices reconnect with overdue and unscheduled patients to recover revenue that may otherwise be lost. Our team focuses on turning inactive patient opportunities into scheduled appointments while reducing the workload on your front office.

We can focus on overdue hygiene patients, unscheduled treatment, canceled appointments, no-shows, patients without future appointments, and patients who haven't visited the practice recently. We work with your team to determine which opportunities should be prioritized.

Yes. Your practice is assigned a dedicated specialist who learns your office, scheduling preferences, communication style, and patient reactivation goals.

Yes, whenever possible. We believe consistency creates a better patient experience and allows your specialist to become familiar with your practice rather than having patients contacted by a rotating call center.

Depending on your program and practice preferences, outreach can include phone calls and text-message follow-up. The goal is to create professional, personalized communication that feels like an extension of your practice.

Our specialists are trained to communicate professionally on behalf of your practice and follow the messaging and guidelines established during onboarding. We want the patient experience to feel natural and consistent with your brand.

Yes. Our goal isn't simply to make calls—it's to help put appointments back on your schedule. Depending on your workflow and system access, our team can help coordinate scheduling based on the availability and guidelines provided by your practice.

Results vary based on the size and quality of your patient database, how long patients have been inactive, appointment availability, insurance participation, and other factors. Rather than promising an unrealistic number, we focus on consistent outreach and measurable results.

Some practices may begin seeing appointments generated shortly after outreach begins. However, patient reactivation is an ongoing process, and results typically improve as we work through the database, test different outreach strategies, and identify the highest-converting patient opportunities.

Your outreach program is based on the level of support selected by your practice. We establish dedicated outreach hours and priorities so your team knows exactly what our specialist is working on.

The goal is the opposite. Most dental teams are already busy managing patients in the office, answering phones, handling insurance, confirming appointments, and completing administrative work. We take repetitive outbound patient follow-up off their plate so they can focus on the patients in front of them.

Yes. In addition to overdue hygiene, we can help reconnect with patients who have recommended treatment that hasn't yet been scheduled. Your practice determines which patient lists and opportunities you'd like us to prioritize.

We believe in measurable performance. Your practice receives reporting that can track key activity and results such as patients contacted, appointments generated, outreach activity, and other relevant performance indicators.

Protecting patient information is extremely important. We use processes and technology designed to support HIPAA-compliant workflows and work with each practice to establish appropriate access, communication, and patient-data procedures.

You absolutely can—but consistency is usually the challenge. When phones are ringing, patients are checking in, insurance issues arise, and the schedule gets busy, outbound reactivation is often one of the first tasks to get pushed aside.

Dental Revenue Recovery gives your practice dedicated outreach resources whose primary focus is reconnecting with patients and helping turn opportunities already sitting in your database into scheduled production.